Terms of delivery

Our warehouse is located in Meung sur Loire (45 – Loiret, France) . If you wish to collect your package, you do not have to pay any shipping costs. Simply enter the code livraisonoffrete in the “gift card” area of the basket, and select the “Free delivery D+1” shipping method when you finalize the order.

We deliver to most countries in the continental European Union! We also deliver overseas , to Switzerland, the United Kingdom, and a few other countries. Conditions vary from one destination to another (prices, delivery times, carriers).

For orders over €140**, delivery is free to mainland France , regardless of the delivery method chosen (home or collection point).

In addition, for all other countries in continental Europe, delivery costs are reduced for any home order over €140**

For delivery to mainland France at a relay point:
• We chose Chronopost for its reliability at the single rate of €5.90.
• Chronopost has 17,000 relay points throughout France.
• Allow 2 to 3 working days* for delivery.
When you finalize your order, you choose the collection point that best suits your needs. This could be a collection point near your home, your workplace, or one you regularly use.

For home delivery within mainland France:
• We offer home delivery via DPD Predict for €8.90. This is our most affordable option while still providing good service. Delivery times vary from 2 to 3 business days*. The package will be delivered directly to you upon signature.
• We no longer offer a next-day delivery solution. We used these services for years but they deteriorated over time: in fact, delivery drivers are under so much pressure on this deadline that many packages disappear (left in front of the door in view of passers-by, etc.).
• Please note: a delivery request to the “Army Hub” (the military service that sends packages to expatriate service members) will incur an additional charge (approximately €1.20 per kg, or about €2 per 70cl bottle). We will contact you after your order has been placed to inform you of this additional charge and how to pay it. The carrier will be Colissimo, the only company authorized to provide this service.

For delivery outside France, the relay point solution exists with Chronopost.
• Delivery times vary from 3 to 5 working days.
• Rates depend on the estimated weight of your order.

For deliveries to addresses outside the European Union, French VAT is deducted from the order amount. The transport service includes the administrative formalities for clearing the goods through customs. Depending on the weight, invoice amount or other criteria, local authorities may charge taxes. These are invoiced directly by the customs authorities to the consignee of the parcel and are at the consignee's expense.

Here is a summary of home delivery costs (in euros including tax, unless otherwise stated) and delivery times in working days ( D = the day of the order ) by destination:

Belgium, Luxembourg, Germany, Netherlands
• Chronopost collection point = €7.90 + €1.20/kg over 2 kg***
• Chronopost home delivery J+3 = €13.90 + €1.20/kg beyond 2 kg*** (€7.90 + €1.20/kg beyond 2 kg*** for any order of €140 or more)

United Kingdom
• Colissimo Home Delivery J+3 = €21.90 + €1.25/kg beyond 2 kg*** Excluding Taxes (€10.90 + €1.25/kg beyond 2 kg*** for any order of €140 or more – this price includes customs clearance; the taxes themselves are charged by customs to the recipient of the parcel)

Swiss
• Colissimo Home Delivery J+3 = €19.90 + €2.50/kg beyond 2 kg*** Excluding Taxes (€9.90 + €2.50/kg beyond 2 kg*** for any order of €140 or more – this price includes customs clearance; the taxes themselves are charged by customs to the recipient of the parcel)

Overseas Departments, Territories and Collectivities
• Guadeloupe, French Guiana, Réunion, Martinique, Mayotte, Saint Barthélemy, Saint Martin and Saint-Pierre-et-Miquelon J+4: Colissimo Overseas Home Delivery = €35.00 + €10.00/kg over 2 kg*** Excluding Taxes (this price includes customs clearance services; taxes are charged by customs to the recipient of the parcel)
• New Caledonia, Polynesia, Wallis and Futuna J+4: Colissimo Overseas Home Delivery = €50.00 + €25.00/kg beyond 2 kg*** Excluding Taxes (this price includes customs clearance services; taxes are charged by customs to the recipient of the package)

Autres pays de l’Union Européenne continentale (livraison à domicile ou en point relais Chronopost , délais de livraison estimés = J+3)
• Autriche :
Domicile DPD = 16,90 € + 1,40 €/kg au-delà de 2 kg*** (8,90 € + 1,40 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 9,90 € + 1,50 €/kg au-delà de 2 kg***
• Bulgarie :
Domicile Chronopost = 28,90 € + 3,50 €/kg au-delà de 2 kg***(14,90 € + 3,50 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 14,90 € + 3,50 €/kg au-delà de 2 kg***
• Croatie :
Domicile DPD = 23,90 € + 3,00 €/kg au-delà de 2 kg***(11,90 € + 3,00 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 14,90 € + 3,50 €/kg au-delà de 2 kg***
• Danemark :
Domicile Chronopost = 19,90 € + 1,50 €/kg au-delà de 2 kg*** (9,90 € + 1,50 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 9,90 € + 1,50 €/kg au-delà de 2 kg***
• Espagne continentale :
Domicile DPD = 16,90 € + 1,40 €/kg au-delà de 2 kg*** (8,90 € + 1,40 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 8,90 € + 1,40 €/kg au-delà de 2 kg***
• Estonie :
Domicile DPD = 16,90 € + 1,40 €/kg au-delà de 2 kg*** (8,90 € + 1,40 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 11,90 € + 3,00 €/kg au-delà de 2 kg***
• Finlande :
Domicile Chronopost = 19,90 € + 1,50 €/kg au-delà de 2 kg*** (9,90 € + 1,50 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 9,90 € + 1,50 €/kg au-delà de 2 kg***
• Hongrie :
Domicile DPD = 23,90 € + 3,00 €/kg au-delà de 2 kg*** (11,90 € + 3,00 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 11,90 € + 3,00 €/kg au-delà de 2 kg***
• Italie :
Domicile DPD = 16,90 € + 1,40 €/kg au-delà de 2 kg*** (8,90 € + 1,40 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 8,90 € + 1,40 €/kg au-delà de 2 kg***
• Lettonie :
Domicile DPD = 23,90 € + 3,00 €/kg au-delà de 2 kg*** (11,90 € + 3,00 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 11,90 € + 3,00 €/kg au-delà de 2 kg***
• Lituanie :
Domicile DPD = 23,90 € + 3,00 €/kg au-delà de 2 kg*** (11,90 € + 3,00 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 11,90 € + 3,00 €/kg au-delà de 2 kg***
• Pologne :
Domicile DPD = 16,90 € + 1,40 €/kg au-delà de 2 kg*** (8,90 € + 1,40 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 9,90 € + 1,50 €/kg au-delà de 2 kg***
• Portugal :
Domicile DPD = 16,90 € + 1,40 €/kg au-delà de 2 kg*** (8,90 € + 1,40 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 9,90 € + 1,50 €/kg au-delà de 2 kg***
• Roumanie :
Domicile Chronopost = 28,90 € + 3,50 €/kg au-delà de 2 kg*** (14,90 € + 3,50 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 11,90 € + 3,00 €/kg au-delà de 2 kg***
• Slovaquie :
Domicile DPD = 23,90 € + 3,00 €/kg au-delà de 2 kg*** (11,90 € + 3,00 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 11,90 € + 3,00 €/kg au-delà de 2 kg***
• Slovénie :
Domicile DPD = 23,90 € + 3,00 €/kg au-delà de 2 kg*** (11,90 € + 3,00 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 11,90 € + 3,00 €/kg au-delà de 2 kg***
• Suède :
Domicile Chronopost = 19,90 € + 1,50 €/kg au-delà de 2 kg*** (9,90 € + 1,50 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 9,90 € + 1,50 €/kg au-delà de 2 kg***
• Tchéquie / République Tchèque :
Domicile DPD = 19,90 € + 1,50 €/kg au-delà de 2 kg*** (9,90 € + 1,50 €/kg au-delà de 2 kg*** pour toute commande de 140 € ou plus)
Point relais Chronopost = 9,90 € + 1,50 €/kg au-delà de 2 kg***

Other countries worldwide (home delivery only, estimated delivery time = 3 days)
• Australia: €105.00 + €10.00/kg over 2 kg*** (Colissimo home delivery – delivery everywhere except Queensland and the Northern Territories)
• South Korea: €105.00 + €10.00/kg beyond 2 kg*** (Colissimo Home Delivery)
• Hong Kong: €80.00 + €14.00/kg beyond 2 kg*** (Colissimo Home Delivery)
• Israel: €75.00 + €12.00/kg beyond 2 kg*** (Colissimo Home Delivery)
• Japan: €80.00 + €14.00/kg beyond 2 kg*** (Colissimo home delivery – no more than 10 kg per order, therefore approximately 5 bottles of 70 cl)
• New Zealand: €105.00 + €10.00/kg over 2 kg*** (Colissimo Home Delivery)
• Singapore: €80.00 + €14.00/kg beyond 2 kg*** (Colissimo home delivery – no more than 5 litres per order)
• Taiwan: €80.00 + €14.00/kg beyond 2 kg*** (Colissimo home delivery – no more than 5 liters per order)

Please note : D is the day you place your order if it is a working day before 1 p.m., otherwise it is the next working day (Saturdays, Sundays and public holidays in France are not working days).
* Allow 1 to 2 weeks for Corsica.
** Gift cards are not taken into account when reaching the 140 euro threshold when purchased, but they are taken into account when used, like other payment methods. This system allows them not to be counted twice. Similarly, intangible services, such as Tasting Evenings, are also not included in the calculation. Finally, Allary barrels are subject to special pricing: transport is included in the sale price and whatever the amount of the barrel purchased, there is an additional €8 per barrel for shipping outside France (shipping possible in certain countries such as Belgium) see details concerning Allary barrels .
*** Weight of the package(s) estimated at the time of ordering based on the products in your basket and the anticipated weight of the packaging and protection. Each kilogram “started” is charged. For example, a 2.3 kg package is charged as a 3 kg package. As a guide, a package for a 70 cl bottle and its case + a sample generally weighs a little less than 2 kg.

Don't hesitate to contact us for further information!